Confidence in Your Purchase
The Hair Sample gives you the chance to ensure the shade and texture are exactly what you need. By checking the sample first, you can confidently decide if it’s the perfect fit for your hair.

Seamless Colour Match
The sample enables you to compare the hairpiece against your natural hair under different lighting conditions (natural light is recommended).

Hassle-Free Exchanges
If the sample doesn’t match your hair, you can easily arrange an exchange before the vacuum-sealed packaging is opened. Please note that for exchanges, the Hair Sample must also be returned along with everything included in the original package. This saves you time and ensures you receive the perfect product.

Preserve the Original Packaging
Once the vacuum-sealed packaging is opened, the product cannot be returned due to hygiene reasons. The Hair Sample allows you to make an informed decision without compromising the integrity of the hairpiece packaging.

How to Use Your Hair Sample

• Compare the Hair Sample to your hair in natural lighting, focusing on the mid-lengths and ends rather than the roots.
• Feel the texture of the strand to ensure it matches the look and feel you need.
• If you have any doubts, contact our team for guidance—we’re here to help! If you’re unsure about the match, you can take a photo of the sample next to your own hair in both natural light and indoor lighting before opening the vacuum-sealed packaging. Send the photo to our team, and we guarantee a response within 24 hours to assist you.

By including a Hair Sample in every order, BEHTA LISBON ensures a seamless, stress-free, and tailored experience with the Halo® Method, allowing confidence and satisfaction with every purchase.